The accolades haven't quite stopped there, the after sales care we offer is very important to us. When you buy an Accolade product you can be assured of excellent customer service with a highly trained and dedicated Customer Care Team here in the UK to help you anyway we can.

So much so we've won the award for No 1 for Customer Service 3 years running in the Domestic & General Independent Customer Service Survey. And when you consider this survey is to an audience of over 450,000 customers, it's quite a performance even by our own high standards. We have invested £2.5 million into the service we offer and this means that we now have 300 customer service staff on hand to answer your calls and queries, 363 days a year.

Stoves Customer Care lines are open Monday to Friday 8am - 6pm, Saturday 8:30am - 2pm, and Sunday 10am - 2pm. Please call 0871 222 2502.

Should you require information or advice prior to purchasing your chosen Stoves appliance, please call our Product Information Helpline on 0871 222 2603. Our staff can give you information on our whole product range.

Once you have confirmed your order, GDHA will send a letter of acknowledgment 1 day after and then follow up with a call from our dedicated Home Delivery Administration Team to confirm a convenient delivery date subject to stock availability.